Managed Service Solution ManageExpress® iManage

   MULTI-TENANT MANAGED SERVICE SOLUTION

   Allowing Service Providers to Easily Deploying, Monitoring, Provisioning,
    and Reporting Customers' Network Devices via Internet Remotely.

     

 

ManageExpress® iManage provides a secure web-based centralized provisioning, monitoring and management solution, effectively deploying and maintaining Cisco Integrated Service Routers, Integrated Access Devices, and Unified Communication 500 series devices.

The diversity of ManageExpress® solves basic data, voice, security, and remote access management problems for the small to medium-sized business (SMB) customers by providing a hosted managed services solution.

Customers will appreciate this intuitive, highly scalable solution for setting-up and managing Cisco Integrated Service Routers,Integrated Access Devices, Unified Communications 500 series devices, CallManager, CallManager Express and Unity Express across multiple sites.

マネージドサービス ManageExpress® iManage 

ManageExpress® is a cost effective method for managing networked IP communication devices and offers an excellent choice for Service Providers requiring a reliable, responsive solution for initial deployment, key administrative duties, and day-to-day maintenance ativities.

Automation of such tasks reduces the occurrences of human error and enables managers to better deploy existing resources.

At the same time, ManageExpress® iManage captures operational knowledge into specific templates that can be reused, scheduled based on desired times, or triggered by asynchronous network events, such as SNMP traps.

ManageExpress® iManage is powered by the ArcanaNetworks’ OpsXML® technology. 

 

   KEY BENEFITS AND FEATURE

 

Multi-Tenant Data and Confi guration partitioning for customized views
for distributors, partners, and resellers
Multi-Domain Single sign-on to span across multiple technology domains
using various protocols
Full Lifecycle Management Encompasses order management, job approval,
deployment/provisioning, monitoring, and basic fault
management
SMB Focused Affordable solution presenting a flexible and simplified
experience
Distributed Nature of
ManageExpress™ iManage
Allows organizations to begin on a smaller scale and
incrementally grow their infrastructure as the customer
base increases
Secure GUI and custom views Views specifi cally customized for Service Providers,
Distributors, Resellers, and Customers from the same
platform
Automated and Integrated
Provisioning
Provisions multiple managed services in lesser time thereby
increasing effi ciency and subscriber satisfaction
Substantially lowers support and
operational costs
Eliminates chance of human error through Automation.
Signifi cantly lowers costs by eliminating truck rolls.
New Service Offerings and Design Enables fast creation of new service off erings reducing time
to market
Bare Metal Deploymen Fully automates the staging process
Monitoring Encompasses Syslog, IOS IP SLA probes, Netfl ow, SNMP
monitoring
Security Provisions basic firewall levels and adds servers to a DMZ
Troubleshooting Remotely issue commands and validate devices
Business Voice Includes Phone, extensions, voicemail, AA, and trunk
management
Wireless Manages SSID, encryption levels, and user accounts
Customer Portal Seamlessly integrates with iManage for a simplified
partitioned customer user experience in reporting and
upsell of services
Report generation Includes SLA compliance, operational, security, and call
detail reports.  Real time monitoring and reporting that
meets SLA requirements
Call Center Reporting Enables small business owners to access useful reports and
make informed decisions impacting their business
 Simple Pricing Models Tiered upfront and subscription models available with
hosting options. and subscription models available with
hosting options.

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         All the product names maentioned herein are the trademarks or registered trademarks of
         their respective companies.