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Allowing Service Providers to Easily Deploying, Monitoring, Provisioning, and Reporting Customers' Network Devices via Internet Remotely. |
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MULTI-TENANT MANAGED SERVICE SOLUTION
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ManageExpress® iManage provides a secure web-based centralized provisioning, monitoring and management solution, effectively deploying and maintaining Cisco Integrated Service Routers, Integrated Access Devices, and Unified Communication 500 series devices.
The diversity of ManageExpress® solves basic data, voice, security, and remote access management problems for the small to medium-sized business (SMB) customers by providing a hosted managed services solution.
Customers will appreciate this intuitive, highly scalable solution for setting-up and managing Cisco Integrated Service Routers,Integrated Access Devices, Unified Communications 500 series devices, CallManager, CallManager Express and Unity Express across multiple sites. |
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ManageExpress® is a cost effective method for managing networked IP communication devices and offers an excellent choice for Service Providers requiring a reliable, responsive solution for initial deployment, key administrative duties, and day-to-day maintenance ativities.
Automation of such tasks reduces the occurrences of human error and enables managers to better deploy existing resources.
At the same time, ManageExpress® iManage captures operational knowledge into specific templates that can be reused, scheduled based on desired times, or triggered by asynchronous network events, such as SNMP traps.
ManageExpress® iManage is powered by the ArcanaNetworks’ OpsXML® technology. |
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| Multi-Tenant |
Data and Confi guration partitioning for customized views for distributors, partners, and resellers |
| Multi-Domain |
Single sign-on to span across multiple technology domains using various protocols |
| Full Lifecycle Management |
Encompasses order management, job approval, deployment/provisioning, monitoring, and basic fault management |
| SMB Focused |
Affordable solution presenting a flexible and simplified experience |
Distributed Nature of ManageExpress™ iManage |
Allows organizations to begin on a smaller scale and incrementally grow their infrastructure as the customer base increases |
| Secure GUI and custom views |
Views specifi cally customized for Service Providers, Distributors, Resellers, and Customers from the same platform |
Automated and Integrated Provisioning |
Provisions multiple managed services in lesser time thereby increasing effi ciency and subscriber satisfaction |
Substantially lowers support and operational costs |
Eliminates chance of human error through Automation. Signifi cantly lowers costs by eliminating truck rolls. |
| New Service Offerings and Design |
Enables fast creation of new service off erings reducing time to market |
| Bare Metal Deploymen |
Fully automates the staging process |
| Monitoring |
Encompasses Syslog, IOS IP SLA probes, Netfl ow, SNMP monitoring |
| Security |
Provisions basic firewall levels and adds servers to a DMZ |
| Troubleshooting |
Remotely issue commands and validate devices |
| Business Voice |
Includes Phone, extensions, voicemail, AA, and trunk management |
| Wireless |
Manages SSID, encryption levels, and user accounts |
| Customer Portal |
Seamlessly integrates with iManage for a simplified partitioned customer user experience in reporting and upsell of services |
| Report generation |
Includes SLA compliance, operational, security, and call detail reports. Real time monitoring and reporting that meets SLA requirements |
| Call Center Reporting |
Enables small business owners to access useful reports and make informed decisions impacting their business |
| Simple Pricing Models |
Tiered upfront and subscription models available with hosting options. and subscription models available with hosting options. |
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Contact us from here |
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Note: All information contained in this page are proprietary to ArcanaNetworks,Inc. All the product names maentioned herein are the trademarks or registered trademarks of their respective companies. |
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